How do I go about buying a knowledge management system?
You are unlikely to buy a knowledge management system off the shelf, and it is likely that your company already owns significant parts of the toolkit...
Software Source, 26 Jun 2002
You are unlikely to buy a knowledge management system off the shelf, and it is likely that your company already owns significant parts of the toolkit.
ecause the complete knowledge management package is made up of convergent technologies, you need to tailor your new acquisitions to your requirements. If you are a newcomer to the scene, you will need to carry out an audit of your current systems and how they are used. This will enable you to identify bottlenecks that might prevent people from making the best use of the resources.
You can build up your technological infrastructure incrementally. The good news is that most of the leading software vendors are committed to the idea of compatibility, so you are not trapped into buying your entire information and knowledge management toolkit from a single vendor or as a “complete” solution.
Vendors are shifting away from the idea of selling products and are becoming more interested in selling a knowledge management service tailored to your organisation’s needs.
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